Red Flags from Your Orlando Courier Service

When you’re considering various Orlando courier service or Orlando delivery companies, how do you know which one to trust to get your packages to their destination? We’ve listed some things to avoid when choosing a delivery company for your business needs. If you notice any of these signs, it may be time to start looking for a more reputable service.

They’re Not Insured

Any professional courier service will be bonded and insured, both for your protection and theirs. Being bonded and insured gives you the added security of knowing that if something happens to your delivery, you can get your money back. Without this, the company is leaving the outcome of your delivery up to chance, and that’s just not good business.

No Delivery Tracking

A reputable delivery company will offer at least one method for tracking their customer’s deliveries, from online trackers in real-time to text updates. The service you choose should be transparent about the status of your package from pick up to delivery, so be on the lookout if they’re less than willing to share that information with you.

No Uniformed Drivers

Trustworthy and reliable courier services will typically ensure that all of their drivers, wear a uniform. This helps customers to feel safe knowing that their deliveries are being handled by a professional and upstanding company. Anyone can claim they work for a courier, but without a uniform or ID card, there is no proof they are telling the truth. Always ask a potential courier service if their drivers are uniformed and carry valid identification.

Bad Reviews

Don’t just look at a company’s website to determine how reliable they are. Oftentimes, companies pick and choose the reviews that show them in the best light. Some companies even go so far as to fabricate their own reviews in order to drown out the negatives. Check with sources like Google Reviews, Yelp or Facebook and you’ll get an eye-opening, honest look at how previous customers felt about their experience with that business. A lot of negative experiences detailing lost packages and lack of communication are a good sign that you need to remove that company from your list of considerations.

At Business Express Courier Services, our uniformed drivers are insured and we’ll make sure you have the ability to know where your package is at any time. We understand that security and safety for your deliveries are a top priority. Contact us today to learn how we can help with all your Orlando courier service needs.